Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

89% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Account Analyst (16) , Customer Service Representative (CSR) (16) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 24 reviews)); "Great people and leaders" ((in 9 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Flexible Schedules" ((in 7 reviews)); "Great Atmosphere!" ((in 6 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management heavy." ((in 11 reviews)); "The training was abysmal." ((in 8 reviews)); "Upper management is horrible." ((in 5 reviews)); "Difficult Hours Sometimes" ((in 3 reviews)); "They wont let you work from home until 6 months in even if it means you have to quit due to conflicts with working onsite." ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

Edfinancial Services reviews

4.3

89% would recommend to a friend

(220 total reviews)

Tony Hollin

88% approve of CEO

87% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

220 reviews

4.0

May 15, 2016

School Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a lot of emphasis placed on unity at Edfinancial so there are lots of potlucks and get togethers throughout the month.

Cons

Gossip can be bad among some employees but overall it is a great place to work.

5.0

Nov 10, 2015

HES Student Loan Officer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment, started off by being trained within a well sized class of 10 people and was brought in to not simply be temps, they want you to succeed within the company if you're looking to reach full-time. Part-time was also very well provided by averaging 30 hours/week, but offers to work a little extra every now and then when the holidays or demands required it!

Cons

Can't think of a thing, I was offered full-time and didn't take on the opportunity to pursue a dream job.

3.0

Oct 20, 2015

Overall Positive, Learned A Lot

Higher education solutions agent

Recommend

CEO approval

Business Outlook

Pros

EdFinancial was a wonderful work atmosphere, that was customer focused, while also allowing personal flexibility without sacrificing customer satisfaction.

Cons

There weren't as many opportunities for growth as I had hoped in such a large company.

Viewing 211 - 213 of 220 Reviews

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Jobs at Edfinancial Services

Customer Service Representative-Knoxville, TN-Oniste

Customer Service Representative-Montgomery Office, Onsite

First Impression Specialist-Knoxville, TN Onsite

Desktop Support III-Knoxville, TN Office Onsite

Senior Business Intelligence (BI) Developer-Knoxville Office