Edmunds.com reviews

4.2

90% would recommend to a friend

(413 total reviews)
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Seth Berkowitz

94% approve of CEO

78% positive business outlook

Edmunds.com has an employee rating of 4.2 out of 5 stars, based on 413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edmunds.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

413 reviews
3.0
Apr 3, 2017
Recommend
CEO approval
Business Outlook

Pros

There is a lot of flexibility in terms of hours, AMs have the ability to work remote. Unlimited sick and vacation days. Brand new office with plenty of perks.

Cons

Currently the department has a chaotic work schedule, long hours and lots of meetings. Managers are being pulled in too many directions and don't have the bandwidth to support their teams.

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Edmunds.com Response
9y
Thanks for the feedback. Our flexible work environment is certainly something we are very proud of here at Edmunds as it gives employees the freedom to balance work with their everyday lives. I know that our sales operations teams have been undergoing a lot of changes over the last couple months, which certainly can be tough for those experiencing it. We are happy to report that recent feedback has been positive and that the the long hours and many meetings have paid off in the long run. The result of those changes have been tremendous.
1.0
May 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Free food. Catered breakfast and drinks.

Cons

Horrible experience. On the FIRST DAY I was pranked like in a frat house. They waited for me to walk away from my computer to go to one of my first meetings. I had not even had a chance to set up my computer yet, and one of my new co-workers sat at my desktop and sent an email to THE WHOLE COMPANY as me! This was such a nightmare. I had just packed up my life and moved to the west coast for this job. Imagine moving your whole life to a new place, and a new company and ON THE FIRST DAY being humiliated and embarrassed in front of the whole company. It was a compete nightmare for me. I had to contact an employment laywer on my first day. I DO NOT RECOMMEND THIS COMPANY!

1.0
Jul 27, 2014

Culturally oppressive, Competitive.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great location, professional office arrangement, frequent visits from outside consultants who share relevant insights to push companies forward in times of change.

Cons

The biggest challenge that I see at the company is the lack of support for professional growth. When I was first hired, I remember being provided with a document which listed all the perks that this company offered. “Results only work environment, medical benefits, work and professional training” to name a few. I was enthusiastic, ambitious, and felt excited at the prospect of actually working with a company that was fair to people in exchange for devoting periods of their life to assist the company in making profits. I was reminded constantly from friends in other well-known companies of how jaded people can become after putting in so much effort into their work just to realize that the efforts didn’t pay off, and that promises were not kept. I was convinced that this company was different and adopted a new way of living, of conducting business, of managing people. After working here for a short period, I began to see the true disconnect between those promises that were made and the behaviors of those actually managing the business. I witnessed senior level executives whispering negative remarks about other executives, witnessed executives take “walks” while they strategically discussed hiring and firing decisions. It was truly reminiscent of the TV show “Survivor” when people on the island formed “Alliances” to win the game. I was invited to meetings with executives to join in on the Alliances and encouraged to share negative feelings about my colleagues. I listened to them make negative remarks about the very people they shared lunch with during the day. I didn’t like any of it and felt that it was unprofessional and created distrust. I came to the realization that these behaviors are simply a byproduct of a culture that has developed long before I arrived, and due to fact that not many opportunities exist in the company for professional advancement enough to prevent people from being forced to create strategic alliances in the workplace. The company asks its staff to make a promise by writing down a promise on a “Promise Card” and asks it staff to place this on the company wall for everyone to see during the year. After the year ends, they reward the staff that kept those promises. Its titled “ A promise made is a promise kept”. Unfortunately, since the company does not deliver on its promises to its staff, it doesn’t deserve the reward of being highly rated.

Viewing 67 - 69 of 413 Reviews

Glassdoor has 435 Edmunds.com reviews submitted anonymously by Edmunds.com employees. Read employee reviews and ratings on Glassdoor to decide if Edmunds.com is right for you.