Edmunds.com reviews

4.2

90% would recommend to a friend

(413 total reviews)
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Seth Berkowitz

94% approve of CEO

78% positive business outlook

Edmunds.com has an employee rating of 4.2 out of 5 stars, based on 413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edmunds.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

413 reviews
2.0
Nov 14, 2017

No Longer a "Great Place to Work"

Recommend
CEO approval
Business Outlook

Pros

- ROWE (before they got rid of it) - Great office and location - Nice perks and benefits (again... before they got rid of a lot of things) - Great coworkers

Cons

Just had a big layoff (58 people) with no warning. They pledge transparency but this really came from out of the blue. Even during the recession of 2008 there wasn't a huge layoff, so they must really be in trouble. They laid off an assortment of people, including long timers loyal to the company, PREGNANT women, and women who were on maternity leave/just back from leave. Really shady. They spend money on perks and superficial things to keep employees happy but currently can't figure out how to actually run a successful company. They change direction every year and instead of innovating try to copy what other companies do. Recently just got rid of a ton of perks that made working here bearable including things that have been around for over a decade. Pretty sure it's bad corporate strategy leading to inability to turn a profit, not the fact that we used to have half days before major holidays. I can see taking away things like TripCash, Bonusly, etc, but the half days have been around FOREVER so I can't see how that really is going to make much difference. Again, blaming the wrong things.

1.0
Jul 9, 2017
Recommend
CEO approval
Business Outlook

Pros

High Base Salary for mediocre sales people. Kick the can down the road mentality...just don't let the can stop at YOU. If you are in the CLUB, your job is safe even if you don't work.

Cons

Male Dominated management and promotions are based on friendships NOT hard work. High turnover in VP of Sales Position which reports directly to owner Peter and owners son Avi. Product lacks reporting. No communication between inside and outside sales. Managers are lazy and verbally abusive and have hidden agenda's. EAS is late to the SEO game and has little to no direction. HR runs inside campaigns to have its employees posted to Glassdoors.

2.0
Jan 2, 2017

Great Perks not = amazing culture or results

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing work place (physical); benefits on par with any major Google and Facebook-like places (but not better than). Results Only Work Environment (ROWE) mean you are free from actual specified start or end times (but you then cannot accrue vacation time as the ROWE is basically a use it or loose it system that does not carry over year to year) . Basically if you want an awesome place to hang out in, free food and great perks, but not necessarily do anything amazing, innovative, or productive, here is your place; but then be ready to play the politics needed to hang on to the job.

Cons

A nice office space and perks are not the same a culture; this place is a "high school" more so than a place where great things can happen. Much incompetence at highest ranks exploit and blame mid level, creating a world in which the minority of people do the majority of work. There are many lifers that cling on to their position at the expense of new blood and dwell always first on why things cannot be done. Many people have not had any other jobs for many many years with skills that would not be competitive in the open market; essentially many people suffer from "this is how I have always done it" syndrome. No one is allowed to disagree and everyone gives empty false praises. If you may expose the wrong person's mistakes or limitations, you are done -- ROWE or no ROWE. This causes a scary reality that is very unaware of technology, market, and societal trends. Finally, executive leadership give huge lip-service to treating employees like family; however, the minute revenue projections are even at risk or not being met, people not yet entrenched prove 100% dispensable even as incompetent lifers continue to just hang around, and layoff events are very unprofessional (that is where the perk reality ends).

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Edmunds.com Response
9y
Thanks for taking the time to share your honest feedback. Your candor is appreciated. We are disheartened to hear that this has been your experience. It’s certainly not the culture we set out to create or nurture...quite the opposite actually. Given that you are a current employee, I would encourage you to speak directly with me, Julie Merges (Chief People Officer), so that we can have a dialogue and find ways to address the issues you’re experiencing. We’ve always been committed to doing that and we are certainly committed to doing that with you. - Julie Merges
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