Edward Jones reviews

3.5

55% would recommend to a friend

(5,316 total reviews)
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Penny Pennington

60% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

The only financial services company that truly cares about the client, my brother heard from a competing company. The people here are great. I lived in Japan for 8 years and EJones has the same high commitment to servicing our own staff and clients that the best in the world has. My support team is hands off for the most part. Fair and honest. A lot is up to you. You have to realize you can't do everything and must ask for advice on how to get better. The help is top notch, so caring and personable.

Cons

You must learn to manage yourself. It's a double-edged sword: You have much freedom but also you have to work hard. Most people have to be told when they can take a break, lunch, time-off, etc. Not so much here. You have to generate activity on your own. You must be independent and be able to work as a team as well. I've been out in the field as a new Financial Advisor now for 4 months and licensed for 2 and a half months or so. First month was a little uncomfortable, but nothing you can't do. Second month started rocky but I got lucky from working hard and had a super month. So exciting. Now, I'm focused on balancing my work and continuing to learn more and improve every day.

3.0
Apr 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Unlimited compensation potential.For most people starting new (Level-New), the onboarding and training process is head and shoulders above what you'll see at other large firms. During the hiring process, you'll do a business plan; a 'virtual day in the life' assessment, and at least three phone/in-person interviews. Edward Jones will then extend an offer. Day one, while studying to take the Series 7 and 66 exams, you'll be paid an hourly wage. 40 hours is recommended for study time, but you can do extra hours and get paid time and one half for additional work you put in (wink-wink). Once you pass the exams, you'll go to either St Louis, MO or Tempe, AZ for your "Know your Customer" training. Following this training, you'll be expected to hit the streets, making 25 contacts per day. At this point, you'll be on salary, but ineligible to earn commissions until you complete a requisite number of contacts over a 5-6 week period. You'll be told that you can make these contacts any way you deem necessary, but the only true way you'll get 25 quality contacts per day is by going door-to-door. In order for a contact to be considered "quality", you must have a name, a phone number, and permission to contact them. This last part is very important because these are the people you'll be calling on when you go back for "Launch your Practice" which is essentially a glorified graduation where you can officially call yourself a Financial Advisor. After evaluation-graduation. you still won't know a whole lot about being a financial advisor, though you will have mastered making contacts, handling objections, and setting appointments. Then, over the next 17 weeks, you'll work under the mentorship of an experienced Financial Advisor. You'll have a home-office coach, a field trainer, a level-leader, and anyone else you decide to take advice from. This firm is really well known for its helping culture. Just about any other FA will help you...but you have to ask.

Cons

Lead generation is cold-calling; primarily door-to-door. The decision on how you will start will be delegated to the leadership in the region you join. Here are a few examples: A. You start new. Nobody shares anything. You create your book of business. You keep what you kill and watch others joining the firm after you pass you in earnings. This is what we call New-New and it is very difficult to start this way, though the home office swears that many successful advisors build their business this way. B. Somebody quits because they've started as type "A", and you take over that book. You'll spend a great deal of time convincing clients that you aren't a quitter, but you'll be held to a higher production standard since you received these assets. Might as well be A. C. If you are lucky, perhaps you've demonstrated your determination during the 17 weeks and another FA (or several FAs) pool some assets and clients to get you started. By the way, these won't be people they enjoy working with; however, you may have better chemistry with the clients. That doesn't mean you've made it though. You'll need to continue door-knocking and asking for referrals until your business is profitable and sustainable for you. Keep in mind that your salary will drop off at year 5 and your highest ever commission will be 40% of revenue. There is a suggestion that you should have gathered $26 Million in assets by year 5 to be successful. Here's some math on that: 1. $26 Million (assume that half is in Guided Solutions) 2. $13 Million X 1.35% = $175,500 x 40% = $70,200 to you 3. There may also be residuals from the other half of your book, but keep in mind that stocks, bonds, CDs, and other investments only pay once. So, once you sell a $1M in 30-year municipal bonds, you're never getting paid on that asset again. D. You are the chosen one. EDJ recruited you from another firm where you might be able to bring assets over. (By the way, Edward Jones will sue you if you leave and try to take clients, but they'll darn sure poach from other firms.) You'll never knock on a single door. FAs in category C will resent you a bit, but those in A or B will hate your guts. E. You are the family member of a retiring FA, or you come from a line of Edward Jones royalty. Don't worry, you'll never knock on a door, you'll advance profitability levels very quickly as you are handed tens of millions of $ in assets to work with. You'll quickly surpass people in categories A, B, and C, even though you joined the firm three years after they did. You'll be lauded for the business you've built and encouraged to mentor those beneath your level of production. You'll make over $200K per year to start and those poor schleps who were 'successful' at building a business will be happy with their $70K at year 5.

5.0
Dec 18, 2016
Recommend
CEO approval
Business Outlook

Pros

The autonomy to build my practice focusing on my strengths and having the support of a large company to help in areas that are not the best use of my time to serving clients' needs is unparalleled. The opportunity to earn ownership in the partnership is open to everyone at the firm not just the financial advisors.

Cons

Takes time to build your individual practice.

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