Edward Jones reviews

3.5

55% would recommend to a friend

(5,316 total reviews)
avatar

Penny Pennington

60% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Sep 28, 2023

Dream Job, No More

Recommend
CEO approval
Business Outlook

Pros

Decent pay, bonus structure, talented workforce

Cons

Edward Jones claims to be different, but they are just like any other corporation. Working here used to be a delight, but they continue to make changes in the wrong direction. Mandating a return to office when many have been working remote for 4+ years is life changing. Many were hired as a home based associate with no reason to believe it would ever change. For most, this changes everything. Even as an associate who can remain remote for various reasons, this is an unfortunate change. Having a mixture of people in a conference room and people on Zoom is not conducive to a productive setting. Pay rates will not be adjusted to accommodate this change. Senior leaders continue to be sourced externally and taint the once admirable EJ culture.

2.0
Oct 2, 2023

Tone-deaf leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of good people work here. My team is great and the work is fine.

Cons

-Recent return to office 3 days per week mandate for all employees within 1 hour driving distance -Out of touch leadership making decisions with no input -Terrible benefits -VERY limited PTO -Pay is mediocre and bonuses have been low. It was worth putting up with when you could work remotely full time. With RTO? It's nowhere near good enough.

2.0
Sep 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Own office, plenty of autonomy and opportunity to make a career. Home office support is great. Region feels like a family in many ways. Financial Advisors are all great and would help anyone else out in a heartbeat. There isn't a single advisor I have met that I wouldn't refer my mother to. Edward Jones does a great job hiring really super people as financial advisors that are extremely grounded, kind and ethical. Great marketing pieces and seminars developed for use

Cons

Very unfair when it comes to how advisors are helped with existing assets to start your business. And, without getting a decent sized "Good Knight Program" your chance of failure increases exponentially. If you don't get a GKP (even though I am supposedly the coveted woman advisor with EDJ and "scratch starts" are something they are working hard to avoid, I did not get one when EVERYONE else who started with me did), it is going to be really tough to make it work and there is nothing you can do to try to change it. Honestly, a lot of it is luck. It depends on who is quitting or retiring, where their offices are, and the age of the advisors in your region. Some of it comes down to politics. None of these things are things you will know or think to ask when you take the job, so you can position yourself accordingly either. I have heard multiple times from management "don't expect fair at Edward Jones. Fairs are for showing pigs" or some other ridiculous pig/fair quip. I am in an affluent area, with extreme solicitor restrictions, so without a GKP I am just about sunk. The only advice I seem to get is "just go knock on more doors!" I feel like nobody is listening. I am an experienced, successful salesperson so somebody SHOULD be, but all you hear is "we have been doing this since the company was founded, and obviously we are doing something right...it works." So, that brings me to consider leaving to find a company that will help support me with a base book of business and alternative prospecting ideas and strategies. Umm....nope to that too. Edward Jones owns you for 3 years post "can sell date", meaning post passing your exams. If you leave OR get fired and go to work for any company deemed as a competitor or go independent, you owe them $75,000 (may be more now) for training expenses (moderately reduced every few months after month 13), and they will go after you legally if you try to contact any of your clients. EJ is not part of the agreement that allows advisors to freely move between firms that most other firms are part of). So, if your career doesn't take off with Jones, you are pretty much finished as a financial advisor. Period. I understood the agreement when I signed it, but if you want the job you sign it. It is like buying a house or any other major purchase. You are at the mercy of the company offering it, and they aren't going to negotiate. But, you go ahead, take the chance and sign the non-compete thinking that if you 've gotten that far, you can make it work out and it is a great company right? Bottom line, I should never have given ANY company this much power over my life and career. You don't notice that you gave your power away when things are going well. But when you DO notice, you realize you are dancing with the devil in a jail cell. It has been an absolutely AWFUL 3 years.

Viewing 10 - 12 of 5,316 Reviews

Glassdoor has 5,708 Edward Jones reviews submitted anonymously by Edward Jones employees. Read employee reviews and ratings on Glassdoor to decide if Edward Jones is right for you.