Edward Jones reviews

3.5

55% would recommend to a friend

(5,316 total reviews)
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Penny Pennington

60% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Oct 26, 2016

If you want a brutally honest review look no further:

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of enthusiastic people. You can basically work anywhere you want in the country. Best thing about is being paid to get licensed.

Cons

Where to begin. First of all, if you are not 150% comfortable with doing door -to-door solicitation/sales do not even think about beginning consider this job. I wish someone had told me how much of my life would be going door to door, it is the ENTIRE extent of your job for the first several months and will continue to be a part of your daily life for about 2 years on average. The training isn't what it once was and there is an extremely high attrition rate among management (never a good sign.) The benefits are basically non-existent. High-deductible health insurance, no vision or dental, the 401k match is $500 MAX. And it is unlikely you will even receive that until your second year. The salary is $30k MAX for financial advisors, and your commission payout is 20% for the first few years. The salary also steps down by 30% to about $21k after the first year regardless of performance, in fact the $21k is the best possible salary and there are many others below it. Good luck surviving on $21k/year and a few hundred dollars a month in commissions. Everyone wants to talk about freedom, and autonomy. The flip side of those that no one tells you about is isolation. You will be utterly alone most of the time you are not in a meeting with a client. Additionally, it is highly unlikely Jones will hire you a BOA for the first several (3-4) years, again no one bothers to mention that until you've already signed away your soul. The stress level is unhealthy and will have serious health consequences. I couldn't even begin to count the number of advisors who have high blood pressure solely because of this job. Anxiety levels in advisors are also high, I know several advisors in Dallas who have to take Xanax just to come into work. At least half of the advisors, successful or not, have Psychiatrists they see regularly (red flag?) Not to mention being bald, gaining weight, alcoholism, and too many sleepless nights to count. If you value your mental health, this is not a good position for you. Another thing no one wants to tell you:7/8 advisors fail within the first year. Not a good statistic for morale, but its the truth. They will not hesitate to fire you, regardless of your tenure of practice management level, if you fall behind standards. In layman's terms: little to no job security. You will get the cops called on you eventually when you're knocking, so be prepared for that because Jones will not pay any citation you receive as a result. If none of these examples have made you think twice how about this: as of August of 2016, the firm had successfully retained a cumulative total of 116 new advisors in 2016. 2016 has seen the worst new advisor retention in the firms history. Ask your recruiter why no one is making it. By the way, they get bonuses to get people hired so think about whos best interest they truly have in mind. The reason they receive all these accolades for being a great place to work is because the only people participating in those are already successful advisors, anyone on the lower end of the totem pole isn't given a chance to be represented because they quit or are fired. Finally, you won't be offered partnership for the first several years, so if they try to bring that up as an example of what so great about Jones, ask how soon it will be offered to you and watch them squirm.

1.0
Oct 5, 2023

Look Elsewhere

Recommend
CEO approval
Business Outlook

Pros

The dedication and passion displayed by the associates at the non-partner and non-decision-making levels is truly remarkable. Their commitment to the values of Edward Jones as a firm is genuine and unparalleled. The way they embody and uphold the company’s principles is unlike anything I’ve encountered in my professional journey. This level of allegiance is a testament to the positive aspects of the firm’s legacy and culture.

Cons

The company's leadership frequently extols the virtues of its "culture". However, during my tenure, this much-talked-about culture felt more like an empty slogan than a tangible reality. The vibrant culture that long-standing associates fondly recall seems to be a relic of the past. A noticeable transformation has taken place within Edward Jones, and it's hard to ignore. The organization's trend of hiring individuals with a Wall Street mindset has undeniably reshaped its core values and principles. This evolution is discernible, particularly in the company's newfound "take it or leave it" stance towards its employees, which is far from welcoming. A telling sign of this shift was the sudden retraction of the previously sanctioned home-based work policy for local associates. The way this change was communicated, especially from the Managing Partner, felt incongruous with the "complete, human-centered" image she has crafted for herself. The whole affair appeared unprofessional, with a glaring absence of proper change management techniques. The reasoning behind such a drastic move, the metrics by which its success will be gauged, and the anticipated outcomes are still shrouded in mystery. Trust is the cornerstone of any successful organization. When the top brass fails to uphold their commitments or act with transparency, it severely undermines this trust. Given these observations and experiences, it's difficult for me to endorse Edward Jones positively.

2.0
Aug 2, 2023

No hope for a future here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture can be good depending on the region.

Cons

low pay, they say you can work from home sometimes but that's not really not available for this position except in rare instances.

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