Edward Jones reviews

3.4

54% would recommend to a friend

(5,325 total reviews)
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Penny Pennington

58% approve of CEO

54% positive business outlook

Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Aug 29, 2016

Financial Advisor (New)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Autonomy and training. Unlimited income.

Cons

Very labor intensive client acquisition process. The door knocking process can lead to you doing marketing for existing branches in the area you prospect. Commission based sales are a very heavy part of your sales targets which can lead to making sales to hit a commission target not because it was the right investment. Suitable yes, right for person, no.

3.0
Apr 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Edward Jones as a company is a great experience; lots of training, good people, excellent benefits. Have left my investments there, but with a different financial advisor than the one worked for - only for the sake of privacy after I quit.

Cons

Each office has a "level" assigned to it based on the $ millions of assets under care with other minor considerations. Your bonus and ability to achieve limited partnership are to a great extent geared off of those factors. Due to that, you live or die financially, bonus-wise, on the level office you get hired into. Only after I was hired did I find out offices have "levels." Looking back, my FA hired me with all the enthusiasm of a used car salesman, practically jumping up and down and telling me about the potential for great bonuses and thousands and thousands of dollars. This, in part, was because the actual pay itself is pretty low, so he wanted to paint a picture of enticement. What a bunch of smoke and mirrors. After hired, I found out this office was only a level 3 office. You work very hard the first year learning and doing all the training modules. The training-type bonuses at 6 months and I year are modest; $200-500 or so. Actual branch bonuses, given 3 times per year, for me, were pathetic- I think one was $94, another was $44 and the last one was $38.00. Starting only at about level 5 and up to level 10 do bonuses start to really be significant. My FA made a commitment to the community that impacted his bringing in assets for the year I spent with him. My FA also used my one year review as a tool for his own cost containment and found ways to mark me down in order to slide by with a minimal increase in pay. It was always about him and no one else. At the end of the review I asked, "will it ever be enough?" and he said, "no, it will never be enough. I will always want more." I was crushed after a year of very hard work and effort. I took my time and quit about 8 weeks later, right after he went on a diversification trip and I called him on the phone. It actually just worked out that way; timed only once I had a firm offer to take another job. It was amazing to me that he seriously said he was "shocked" that I quit. Really?

2.0
Apr 7, 2016
Recommend
CEO approval
Business Outlook

Pros

1) Autonomy: Unless you are at a big, highly profitable branch, you'll be the only BOA, which means unlike other administrative jobs, you'll definitely have more autonomy when it comes to your work and have more ownership to your office. 2) Friendly and helpful "co-workers": Yes, it's a two people office, by "co-workers" I'm referring to other BOA's and head quarter department specialist (like retirement, estates, help desk). I never see their faces but daily talk to these people who are so FRIENDLY and actually HELPFUL.

Cons

1) Your experience with Edward Jones will be highly contingent upon your relationship with FA and what level FA they are. He/she is the main person you'll be working with, if you two don' work like a "team", don't share the same working/communication style, it's going to be tough 2) This is both pro or con, depends on if you don't mind being ALONE about 70% of the time. It can get lonely or it can be peaceful, depending on how you see it. 3) Like mentioned earlier, you won't be making much bonus $$$ unless your FA is a high level, meaning profitable. Edward Jones FA level ranges from 0 to 10. At about level 5 is when BOA can make decent bonuses. But, if you are working at level 1 office and the FA is not moving up in their level so fast...it might be a long while till you get a decent bonus (after the ridiculous taxes!) If you FA is >5 level, I don't see why someone would stay as a BOA for more than 2 years. Pay is stagnate, growth is stagnate, even if you want to be an administrator in the long-run, Edward Jones doesn't use any of common administrative/office programs like MS office Excel/Word/SharePoint/ or SAP!

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