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      Edward Jones

      Engaged Employer

      Edward Jones reviews

      3.4

      54% would recommend to a friend

      (5,325 total reviews)
      avatar

      Penny Pennington

      58% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      3.0
      Feb 26, 2016

      Retirement Services

      Retirement service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great overall company, decent pay, good benefits, structured training program, subsidized cafeteria

      Cons

      This department is not a good representation of the overall company. If you are looking to start your career at Edward Jones, please do not start here. The people in this department do not care about you, they would prefer warm bodies in seats constantly working. The leaders are absolutely awful in Retirement Services, they will not listen to your ideas to improve day-to-day tasks and actually feel threatened by your creative thoughts. Many leaders here are just simply not qualified to do their jobs. Another big concern is the unwillingness to hire the appropriate amount of people to take care of service levels. They are constantly below their service level expectation, so what do they do instead of hiring people? They cancel your meetings, projects and ALL mentoring/development opportunities, so they can keep you at you desk, hammer out work until you mentally can't work anymore, and then expect you to come in tomorrow and do it all over again. I repeat, they do not care about YOU. As for the coworkers, some are great and would do anything to lend a helping hand, but the majority will spread gossip like wildfire. Overall, this position showed me exactly what I don't want in future careers, I am thankful I am no longer there.

      2.0
      Feb 7, 2016

      Not what advertised

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company if you know nothing about the industry and are more interested in sales than advising clients. Can make money if you have interest in selling 24/7 with no regard to actual advise rendering.

      Cons

      You don't own your business. The noncompete is aggressively enforced. Investments are very limited. Not in line with the future of the industry. The brain washing by Jones that everyone is a crook but Jones is a joke. Jones gets sued as much or more than any company in the industry. Look it up. Stress and emphasis on sales will be the end of the company going forward in a fiduciary based industry. Cost to clients due to the one FA office will be a huge pressure point going forward. This company is still in the 80's or even earlier. They will need massive changes to keep up with the future. I don't see it happening. This is not the place for a long term career. There is a reason Jones is ridiculed in the industry. I didn't get it until I left. Now it's crystal clear. I'm actually embarrassed when I tell people I started at Jones. The place is the joke of the industry. Once you leave, you are dead to them. Like the mafia.

      1.0
      Nov 20, 2015

      Disappointing

      Boa branch office administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Potential to make great bonuses if/when the office is profitable, profit sharing within first year of employment, HSA contribution matched by company, limited partnership after 5 years of employment.

      Cons

      Health insurance coverage is below average, with a $3300 deductible while still taking $40-$50 out of bi-weekly paycheck. Extremely fast-paced environment where Branch Office Administrator's are required to do just about everything except meet with clients and discuss their investments. They say it is to free up the Financial Advisor so they can meet with clients, but it is too much for one person to handle. The worst part about this place is that you cannot feel secure about your job. If the Financial Advisor leaves the office, whether to go to another company or to just take over another office, you are in jeopardy of losing your job...which is what happened to me. It did not matter that I was doing a good job or that my superiors were happy with my performance....because there was no place for me to go, I was laid off. You would not expect something like that to happen in a large company like EJ, and it is because of how they structure their offices. One FA and one BOA, until you have grown enough to hire an additional BOA, which is years away for most offices. This is in no way a defamation of character towards the company, but is simply the honest truth about a situation that can happen to anyone at any time. Probably the biggest disappointment of my professional career.

      Viewing 196 - 198 of 5,325 Reviews
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