Edward Rose & Sons reviews

Where to start.. poor management. They need training. Some are incredibly questionable as far as how they even got the job to start. Many employees were tasked with making positive reviews on several sites to make the company look good also. My supervisor never graduate High School, can't read and can barely write his own name.. should there not be requirements to being left in charge? The chain of command is a joke. Not a single one holds any respect from the employees. Trying to get a straight answer is impossible, hearing "it is what it is" from several managers. Anyone qualified for a job to move up will never see advancement. Several employees have bachelors or even masters degrees and stick on a low level flipping questionable units that shouldn't even be rented out due to a poor foundation that is about to cave in on the floors below. Poor branding. Color schemes and the sort, not to mention the flyers that go out that are said to come from corporate look terrible. They need a real designer to make the company look good, and so far it needs help. A lot of help. The management team needs to learn how to either stay off social media at work or how to properly utilize it with the proper language. Getting sassy while making snarky remarks with a resident online is not professional and bad for a brand. Lack of consistency in disciplinary action that leads to the worst employees still holding onto their jobs. Some on call maintenance employees two not respond to calls and yet still hold there jobs after several residents go ignored. Smoking pot on the job and also under the influence of other drugs is common, but management seems to look the other way. We often ask, "where do you find these people?, with the typical response of "Our Craigslist ads." Tools that would be needed for work are rarely provided, and are of the lowest quality, breaking after a few uses. You are also restricted to using your own vehicle on a regular basis with no perks to resupply gas, not to mention that if anything happens to your car on the clock and on the property, you are on your own to cover the expenses. My list goes on. So much more could be said about this company and also the property that I work at. Updates to follow.

You only learn a lot about customer service because managers are lazy and afraid to help angry residents so you have to be the middle man. Hard work does not pay off at this company and positive reinforcement is nonexistent. This company has an extremely high turnover rate because employees are made to feel they have no value. This is a bad company to work for.