Elara Caring reviews

3.1

48% would recommend to a friend

(769 total reviews)

Scott Powers

53% approve of CEO

38% positive business outlook

Elara Caring has an employee rating of 3.1 out of 5 stars, based on 769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Elara Caring employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

769 reviews
4.0
Apr 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Patient focused. Local management is amazing. Team work at its finest. Autonomous work schedule- get your work done and you are golden.

Cons

Benefits!!! PTO is minimal and does not carry over. No match on retirement. Tablets given are very small (hard to work with as some of the documents are small) and do not come with keyboards- must buy them on your own if you want one.

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Elara Caring Response
7y
Thanks for your thoughtful feedback! I'll pass along to our leadership team.
1.0
Apr 14, 2019

Horrible company

Recommend
CEO approval
Business Outlook

Pros

None that I have experienced

Cons

Since Great Lakes Caring was taken merged into Elara Caring everything has turned to crap! Insurance Benefits are outrageously expensive, mileage reimbursement is pathetic, PTO time is terrible and everything takes longer to accomplish. They came in and cut tons of staff, just called them in and let them go with no notice. Their electronic medical record was forced on us and it takes longer to complete. They are constantly on your back about productivity with no regard to your enormous territory and drive time. Then they force you to drive hours to cover other branches because they are constantly firing people without a proper investigation....people that have worked there for years with no complaints about them. Management plays favorites and always has at least one employee that is their whipping boy that they constantly pick at. Human resources is a joke since most of them have no education in the human resource field. If your a nurse you can get away with anything but other disciplines better watch out! My advice is don’t even waste your time with this company because it’s nothing but stress. No work life balance because all you will do is work and fall into bed at night.

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Elara Caring Response
7y
Thank you for sharing your feedback, though I'm sorry to hear this is your experience. Our management team takes these reviews very seriously, and I have forwarded yours to them. We are in a transition period right now and undergoing changes; however, quality patient care and employee satisfaction remain priorities to our organization. If there is anything you'd like to discuss further, please reach out to Carrie, VP of Human Resources, directly at 517.768.7413.
1.0
Apr 11, 2019

Overworked, Underpaid, Favoritism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first started it was a cool place to work. Fairly friendly but the favoritism was definitely an issue. Pay was commensurate with the workload and expectations.

Cons

I hope there is not a limit of how many characters I can type here because I have much to say. Let me start at the top. Jordan Health Services merged with 2 other companies and went from 3100 employees to 31000 employees seemingly overnight. A very small staff was now expected to support all these folks. No additional staff was hired. Ticket numbers increased to an unmanageable amount and upper management made no adjustments. I worked here for over two years and never received a raise let alone a review. Yet there seemed to be available funds for the executives to order in lunch everyday, drive leased cars, lease apartments and expense rent and their bills, install 4K televisions in their offices yet you refuse to give anyone a raise and continued to issue bonuses to higher level employees as well as promote undeserving managers to directors. I think my resignation sums it up best. It is with mixed feelings that I officially resign from my position as an employee. Mixes because I can’t decide between elation and relief. As you’re well aware, the quality of life for the team has steadily declined since the sale and merger of Jordan Health Services with the company now known as Elara Caring. As a result we have spent nearly a whole year bending and adapting to the needs of a company with no real strategy as to how that would affect our team, or perhaps worse, without caring how it would affect our team. It feels as though were constantly catering to their requirements, but should we voice concerns over how much of our time will be wasted or how our already bulging workload will increase, were greeted with smiles and nods from people who can’t hear us over the roar of money. This company has adopted a “let’s do it” not a “can we do it” or “should we do it” philosophy that has left us wildly flailing around in a weak attempt to find stability. Special privileges are given to various employees. Work remote on demand, bonuses for those in higher positions, among other perks that the average employee never benefits from. I have been here 2 years and have not had a raise or evaluation. While the team is under staffed, the company still finds money to hire VP of this or VP of that, how is this possible. Rhetoric like “that’s the nature of the beast” is no longer cutting it. Simply put, I no longer feel that this is the right place for me. I apologize if the tone of this letter seems antagonistic, it is merely meant to highlight the frustrations I have experienced. I certainly hope things get better for the team and for the company. I just don’t see it happening soon enough for me. I sincerely wish you all the best of luck in changing this company into what it could be. It won’t be easy, but nothing of worth ever is, except tuna sandwiches. Tuna sandwiches are simple and great.

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Glassdoor has 792 Elara Caring reviews submitted anonymously by Elara Caring employees. Read employee reviews and ratings on Glassdoor to decide if Elara Caring is right for you.