Elara Caring reviews

3.1

48% would recommend to a friend

(768 total reviews)

Scott Powers

53% approve of CEO

38% positive business outlook

Elara Caring has an employee rating of 3.1 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Elara Caring employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

768 reviews
2.0
Aug 30, 2021

Not the same as it once was

Recommend
CEO approval
Business Outlook

Pros

Flexibility. Pay is decent for the area

Cons

Management. Unrealistic expectations. More and more work offloaded daily. Attached to a tablet 24/7. Company has changed since it was bought out. Used to be a mom and pop foundation now corporate has taken over. Could care less about their employees.

avatar
Elara Caring Response
4y
Thank you for sharing your thoughts with us. We appreciate your feedback, and I will pass this along to our HR leadership.
2.0
May 26, 2021
Recommend
CEO approval
Business Outlook

Pros

The work life balance is great. No micromanaging.

Cons

-Pay inequity, people who are doing the same job are getting paid less than others with the same amount of experience. My colleague and I both have the same degree level and experience and she was paid 30K less than I was on an annual basis. -Bonuses are not paid out on time. The first bonus we received was paid out during the wrong pay period and then second one was paid on the last possible day that they were legally obligated to pay out. Keep in mind half of the team got their bonus before the others. -Management is not supportive. They will allow other departments to mandate things from you and will allow them to disrespect you and the hard work you are continuing to put in. -The company does things behind your back. The company hired all the TAS as remote workers and plans to transition everyone back into the office but no one knows this is happening. The only reason we were informed is because someone decided to move out of state and was forced to leave. Some of the TAS work hours away from the offices they are in and they are basically going to force people to quit who cannot commute to their offices. -There is no maternity leave. When I was recruited and hired on I was informed that they had maternity leave, granted the recruiter speaking to me works in Texas and in Texas the state mandates maternity leave. -Management does not treat everyone equally. The good workers get forced to help the people who are slacking instead of management developing goals and helping the people who are struggling become better recruiters they are consistently just giving their work to people who are good at their jobs. - When taking PTO you are expected to bring your computer/phone with you to be available to check your emails at least once a day. And it is up to the employee to find your backup not management. -There is no development available. Management does not work with you to create a blueprint of your career and does not help with any feedback. During 1:1 Calls the manager will ask if there is anything you want to talk about, when you mention development or what you could do better or any feedback you just get told your doing great and that is the end of the conversation. -Management has no respect of employee workload. You will constantly get voluntold on testing for systems even though you are at full capacity. They will expect you to find time to test out new systems or programs when they aren't even ready to be rolled out. -When new systems or processes are rolled out you have very little time to prepare or even learn about them. We were told the Sunday night before that on Monday a new system would be rolling out and we would need to do things in different steps. The roll out was in December and we are still having issues that are not able to be fixed. -Management is not available for help or guidance. Managers are constantly "in meetings" or "busy" on teams and when you have questions you have to rely on your peers that they know the answer or we go by the motto "they cant fire all of us" which means we are all probably doing it wrong but no one can get the correct answer for the question. -They will change things and not inform you and then when you continue to do the process the way you have been doing it they tell you, you are doing it wrong but not how to do it correctly.

avatar
Elara Caring Response
5y
I appreciate the insight you've shared, though I am sorry to hear about your experience. Our HR leadership will receive a copy of your feedback to follow up on.
1.0
Nov 22, 2020

Nothing Special, would recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not micromanaged, but with that comes issues as well

Cons

Nothing sets Elara apart from other similar companies, they feel their clinical programming sets them apart from competitors but they don’t! Poor benefits, average salary at best, unable to accept most insurance plans so very difficult to establish growth. No solid training/support to new employees...HR is a joke! No corporate culture to speak of.

avatar
Elara Caring Response
5y
Thank you for sharing your feedback. I've sent this over to our leadership team for review. If there's anything else you'd like to share, please email info@elara.com.
Viewing 79 - 81 of 768 Reviews

Glassdoor has 791 Elara Caring reviews submitted anonymously by Elara Caring employees. Read employee reviews and ratings on Glassdoor to decide if Elara Caring is right for you.