Elavon reviews

3.2

52% would recommend to a friend

(797 total reviews)

Jamie Walker

52% approve of CEO

51% positive business outlook

Elavon has an employee rating of 3.2 out of 5 stars, based on 797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Elavon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

797 reviews
2.0
Jul 7, 2014

Top Down Approach Not Working

Recommend
CEO approval
Business Outlook

Pros

There are a lot of great people at Elavon but almost all of them are frustrated and unhappy. The benefits are pretty good.

Cons

Elavon's leadership is very condescending and does jot consider feedback from the people doing the work. Although the company is a wholly-owned subsidiary of US Bank, they do not act like it. US Bank appears to be a well-run company but Elavon is floundering under fairly new management. Compensation is getting worse in some areas despite promises of great things to come. There is no logic or consistency to how decisions are made.

3.0
Jun 1, 2014

Your experience with this company heavily depends on what area you work in.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's a lot of potential opportunity for learning and advancement, along with exposure to other areas of the payment card industry. Elavon makes a great springboard into the rest of your career. They're rapidly expanding their areas of interest, so unless you're in the Operations section, there's a lot of new stuff coming down the line constantly to challenge you.

Cons

There's a lot of office politics, and the company as a whole is extremely conservative in its approach to new concepts and processes. This can be frustrating as there's a tendency to cling to archaic and outmoded ideas. Working in Operations is largely thankless and a miserable experience - the customer service side in particular. Management doesn't really have a firm grasp of the job their employees do, and displays a habit of managing people as metrics instead of employees. Pay is not competitive. In general, expect to be underpaid just for the job you're doing, much less for what your resume and experience command.

Viewing 721 - 723 of 797 Reviews

Glassdoor has 900 Elavon reviews submitted anonymously by Elavon employees. Read employee reviews and ratings on Glassdoor to decide if Elavon is right for you.