Elavon reviews

Poor training, Management is very weak.

This company has been in a perpetual change mode for the past three years with no real outlook on future growth. It's all about shooting dozens of arrows for one or two to stick. There have been three massive reorgs, but leadership still can't get it right. New CEO lacks charisma and experience to lead and relies on his equally inept C-suite for everything. Makes you think twice about USBank's decision on hiring the new crop of senior executives. There are only a handful of leaders who have the capability, but even they are too afraid to go against the grain. The few leaders brought from across the pond are out of touch with corporate American values & principles and are constantly imposing EU cultures when it doesn't fit. Clearly demonstrating their incompetence and inexperience in leading HQ. No raises above 2%, technology is 8 years old, no hiring so double/triple responsibilities, no investment to improve and finally, conflict of interest with being revenue driven and wanting to be customer centric at the same time. Customers are ALWAYS an after thought, else the company would change the misaligned incentives.