Elavon reviews

3.2

52% would recommend to a friend

(797 total reviews)

Jamie Walker

52% approve of CEO

51% positive business outlook

Elavon has an employee rating of 3.2 out of 5 stars, based on 797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Elavon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

797 reviews
4.0
Aug 27, 2015

Account Executive

Recommend
CEO approval
Business Outlook

Pros

In the right role and with the right manager, it's pretty flexible on schedule and family/work balance, but you have to luck out the manager part. Pay isn't great, but there is a nice incentive plan for revenue generating positions that is very weird and a bit of a ponzi scheme in of itself but if you manage to stay ahead of your goals you can get a nice bonus(es). This could be considered a Con but leadership is a constant revolving door and direct managers are mostly incompetent, but as long as you are smarter than them this works I'm your favor. 401k plan matches 4% of contributions and they match your charitable giving up to 1k per year.

Cons

The health insurance is expensive and nothing to cheer about as far as options but it's really on part with most companies of this size. The company itself is owned by US Bank, and has what seems like 1000 other alliances and partners that all want to run the company as they see fit, so there is a lot of conflict around that. There are more VPs than employees and half of them don't even have direct reports so a lot of made up jobs and monetary waste and time wasted keeping them afloat and with something to do. The systems and technology are on part with stuff Steve Jobs built in his garage. I marvel every day with how we even manage to get anything done with the state of the systems, but considering many of those made up jobs fall into that realm... Career opportunities are a joke. They'll hire someone off the street with no experience and give them a higher salary for a position that someone with 10 years.

3.0
Jun 6, 2019

There's good and bad...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In my position, I had a lot of flexibility, and was even able to somewhat choose my own schedule. My manager allows me to work remotely as needed, and I am (mostly) trusted to do my work without someone standing over me. There are also some truly amazing people that work here. We're owned by USB so we get banker's holidays. No evenings or weekends for most people; management and CS are the exceptions.

Cons

Insurance is a joke. Yes we have it, but it's insanely expensive, especially for a company that writes its own policy. They introduced a second option this year that offers a co-pay, but the premium is literally double the other plan. If we could afford that, we wouldn't NEED another option. Pay, for the most part, is sub-par. Some in management or who are favorites are paid well; everyone else is barely surviving. Lots of people have second jobs. Truthfully though, the biggest problem the company has is that some members of management get ahead even though they work well with NO ONE. There is a lot of favoritism. Many are promoted to positions they are not qualified or have the knowledge and experience to do, they are just teacher's pet. They say they like to promote from within; what a joke. They don't. They overlook people who have been with the company for 20+ years to hire people who are barely 23 years old, right out of college, with the only experience on their resume being a retail cashier.

3.0
Jun 14, 2018

Culture Change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. The people you work with are wonderful. The company does care about community and giving back.

Cons

Major culture change. Management does not seem to care as much for employees as they did in the past. There have been many lay-offs and bonuses were all cut without explanation. There is not a lot of opportunity for growth.

Viewing 13 - 15 of 797 Reviews

Glassdoor has 900 Elavon reviews submitted anonymously by Elavon employees. Read employee reviews and ratings on Glassdoor to decide if Elavon is right for you.