Elwyn reviews

2.5

28% would recommend to a friend

(350 total reviews)

Charles ‘Chuck’ McLister

28% approve of CEO

27% positive business outlook

Elwyn has an employee rating of 2.5 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Elwyn employee rating is 33% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

350 reviews
1.0
Dec 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, an actually decent salary, amazing co-workers (as of 2022)

Cons

Where to even begin here… Elwyn is a giant social service organization that has 5000+ employees operating in 11 different states, with three completely disparate branches (adults with ID, adult/children’s behavioral health, and early intervention services for kids with developmental challenges). Decisions at this org are made at the highest levels of management depending on which programs are making money or not, with total and utter disregard for the feasibility/consequences of applying their decisions in the field, the lived realities of clients and staff, the barriers to providing services and applying the top-down decisions, and the common-sense (and often solvable) reasons why a program may be failing instead of succeeding. The org is too big for upper management to care about the details of any one individual program’s success. Communication only happens in one direction, from top to bottom, and there is absolutely no transparency about why certain decisions—which often have negative consequences—are being made or even who made the decision. The result is a work environment that is abusive, toxic, chaotic, dysfunctional, and callous. Middle managers, who are squeezed between whatever nonsense their bosses tell them to do to not get their programs slashed and the reality of what is actually happening on the ground—the daily operation of their programs—result in cognitive dissonance, gaslighting, silencing, unethical decision-making, helpless acceptance of abusive management strategies, high turnover, reactive and short-sighted decisions, and a culture of “don’t try to make anything better, just make sure to cover yourself when something goes wrong” being the norm. Don’t work here unless you want to waste a bunch of your energy playing the game instead of providing quality services to clients. Also—there is a huge racialized disparity between management and direct service workers, and it seems like the people in management are allowed to play by different rules than direct service providers.

4.0
Feb 24, 2022
Recommend
CEO approval
Business Outlook

Pros

The company offers an array of professional development opportunities, the supportive coworkers are crucial in feeling successful, there is a positive work-life balance, and the company's core values that focus on client/family needs. Ultimately, I feel like everyone here wants to do what is right for the children and families in our care.

Cons

For a large company that has been established this long, they still struggle with streamlining information. New employee onboarding is very disjointed, and does not give the employee a sense of their job duties. Each department within Elwyn acts very independently and information is not easily found when needed. Many policies and procedures have not been updated to reflect the current working environment. It feels like this giant company is ran by a skeleton crew sometimes, because there are often only 1 or 2 people who handle things for everyone.

1.0
May 22, 2021

Honest Review by a Fed up Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Abundant overtime self supervision affordable benefits. Mob style union especially UAW that represents ELWYN NJ.

Cons

I have currently worked for this company for almost 10 years without a write up or disciplinary issue. I come to work regularly, pick up many hours of overtime and even worked through the pandemic with the only thanks we got was a hazard pay check the state gave us with the employer making it seem they did it. We have been working without a union contract under previous terms for 3 years. Recently we signed a new contract with promises of a substantial pay increase and a decent bonus. Now that it’s time to deliver the verbiage of the contract has changed. The promised pay increase was substantially less especially compared to the competition as well forcing employees to sign a paper stating we can’t work for there competition. An employee that has been 9 years without no issues makes $1 more then somebody coming in the door with less experience. Your forced to work extra shifts to make ends meet as well as basic human needs. Highest turnover job in the area who can barely keep employees due to low pay and union reps who are more concerned with how they can get kickbacks for themselves instead of representing there fellow coworkers with a livable wage increase and back pay instead of a shut up bonus and longevity bonus you only get if your in your 5 year interval. If you bring a grievance up most likely the rep will either “ lose it “ or will dismiss it so they can file there own grievance cutting you out of pay. In 2019 our president made a public initiative to give all DSP a pay increase to $15 by July 2021 which our competitors start at with zero experience. After we had a zoom meeting were we voted on our contract , we were given fabricated numbers of a 11.5% increase along with a separate percentage for longevity. Neither of those occurred as well as saying if you haven’t been here 10 years you don’t get nothing only base pay of $13.50 and a sign on bonus for the new contract that’s a joke. The sad part of it all is the only people who suffer are the individuals served since employees don’t stick around long so they see a revolving door of faces and personalities of people who either love there job or hate it and just want a pay check. You report wrong doing like somebody not giving a medication or Sleeping on the clock and the supervisors will create a hostile work environment instead of removing the problem employee. Honestly if this is the way things are currently stay away, don’t attend the monthly almost weekly job fairs. Work for a company that will appreciate you and give you the monetary value you deserve for being a molder of minds with compassion instead of treating you like a number that can be replaced like a drive thru

Viewing 22 - 24 of 350 Reviews

Glassdoor has 366 Elwyn reviews submitted anonymously by Elwyn employees. Read employee reviews and ratings on Glassdoor to decide if Elwyn is right for you.