Read before applying - Emergency Dispatch Operator ADT Employee Review

2.0
Mar 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Health benefits, healthy rewards, the on site cafeteria is really good.

Cons

Management. Okay, I quit in 2015 but it still bothers me how I was treated and I make sure that I let EVERYONE know what happened to me while I was there. I started this job and I loved it, I learned quickly and I was very good at my job. I was always in 1st or second place for my stats, never had a customer complaint. My partner at the time was hired as well because one of their parents worked there so it was easy for them to get a job (it's all about who you know) long story short, I was admitted to the hospital for a week and I had to go on FMLA, per my doctor because it was not safe for me to be there or around my now ex partner. I brought in all of the correct documents, my doctor actually spoke to HR. Everything was good on the HR front. When I came back after a month, the managers bullied me out of my job. Their exact words about my ex partner who put me in the hospital was "they aren't going anywhere so maybe this isn't the job for you, maybe you should resign" they would take me in an office almost everyday and say that to me. Instead of just keeping the person away from me. They were friends with my ex partners parent so they were essentially bulling me out of a job, to please their friend. One of them wasn't my manager, it was the parents manager. They ganged up on me and bullied me out of a job. After, all of the personal things I was going through, I couldn't handle another second of negativity at work when I went there and gave my all, so I never returned.

avatar
ADT Response
9y
Thank you for your review, as we take these reviews very seriously. We are very sorry for your experience. We try to provide our employees with a comfortable and productive atmosphere where no one feels they are treated unfairly. Please send us an email at recruiting@ADT.com with your name/location and problem description as we would like to try and be of further assistance.

Explore other reviews about ADT

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

See reviews by: Helpful|Rating|Date|All