ADT - Emergency Dispatch Operator ADT Employee Review

3.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

It was exciting when a customer was relieved when their issue were resolved

Cons

short breaks, seemed to care more about new customers and not existing ones

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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