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      ADT

      Engaged Employer

      ADT reviews

      Soul crushing culture - Manager IT ADT Employee Review

      2.0
      Jan 16, 2016
      Manager it
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are a manager or above, the annual bonuses are good. Benefits package and 401k are comparable with the marketplace.

      Cons

      Corporate politics was entirely too much interwoven into the culture at ADT. When ADT acquired Broadview in 2010, the environment in Irving, TX changed drastically, as if the soul of the collective campus was slowly crushed. Over 75% of employees moved on in subsequent years. It became very clear that the mothership in Florida was the only voice, and you either fell in line or you were insignificant. Don't work at ADT unless you work in Boca. I hope the spa, salon, etc. numbs you to being overworked and under appreciated... unless you play politics well, then more power to you.

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      ADT Response
      10y
      Thank you for your review. We encourage all employees to discuss their workplace concerns with their manager. Our employees are of the utmost importance to us, and if you wish to provide us with additional information regarding your concerns please send us an email at glassdoor@adt.com with your name/location and problem description. Thank you.

      Explore other reviews about ADT

      5.0
      Mar 24, 2026
      Sales & training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People Trust

      Cons

      Mid pay Highly agile company can create lots of necessary changes

      5.0
      Jun 18, 2026
      Patrol manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

      Cons

      Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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