All calls count - Inbound Sales Representative ADT Employee Review

2.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

You can make money but..

Cons

Its a numbers game. How many call you take and how many sales you make. The problem is every call counts towards your commission. Existing customer-dont matter. Billing issue-dont matter. Calling to find out where their tech is-dont matter. Outbound xfers a person to you to hear more about ADT but whoops they hung up-dont matter.

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

shift differentials, the ability to trade shifts or flex, paid training, premium holiday pay, plenty of overtime hours, and good for employees looking to build their resume.

Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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