Pay is well, job requires lots of learning and Time off is not the best - Virtual Service Technician ADT Employee Review

3.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is well, lots of overtime, and help is available when needed to complete cases

Cons

PTO only 10 hours a month, no vacation, no sick days. If one day is missed, you have 6 months from that missed day for it to drop. Only 50 hours missed for a written warning.

Explore other reviews about ADT

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

2.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and company branded van

Cons

Extremely long hours, no consistency with pay, mandatory 6 day work weeks with no notice, 3 installs a day so no time for my family, unethical business practices, no sense of work/life balance, working in extreme heat, cold, or thunderstorms, hazardous work environments, punishments for metrics that are calculated wrong by management, no room for advancement, no sense of routine, 8 hours of driving to and from locations some days, working fast and efficiently only gets you more work.

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