Not terrible but not amazing - Customer Service Assistant ASDA Employee Review

3.0
Mar 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Very flexible as they allow you to work around medical appointments during your contract. It is also hassle-free to swap shifts with another person from your department if you need time off.

Cons

Low pay. The customers are often very insulting. Management is constantly in a state of flux and at times it feels as though there is little communication between them. Management do not back up colleagues with issues. Inadequate training is given. Regularly left with less than half the colleagues needed to run a department, there has been days where it has just been myself in a department.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good working conditions Good customers

Cons

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1.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

None that aren't standard in a retail environment

Cons

Long Work Hours No Help from management

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