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Academy Mortgage

Acquired by Guild Mortgage

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Not What it Used to Be - Anonymous employee Academy Mortgage Employee Review

2.0
Jan 5, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing employees, lots of service opportunities

Cons

I worked for Academy longer than any other company by almost double. When I joined, I was shocked by the amazing culture, benefits (including an on-site, free therapist), and sense of hope for the future. It is remarkable how a company that was so amazing has done a complete 180 in the last 18 months. Yes, the market turned and hard decisions had to be made. So a CHRO was hired who would be the executioner, and she is only so happy to do so. She is not someone who I ever thought would be hired by Academy as she is the opposite of what the culture has always been. Almost all benefits have been discontinued short of the basic medical/dental. Raises and bonuses were frozen - at least that's what they told everyone. Certain people who were the favorites of certain leaders (even if they are poor performers themselves) secretly received raises while other high-performers continued to be underpaid and overworked. Academy has always been proud of its core values and that really resonated with me; however, I have seen too many things happen in the last 18 months that go against those core values to still believe they are intact. Academy was once the best place I ever worked, and I had plans to stay there, but I couldn't continue to be true to myself and stay at Academy in its current state. It truly makes me sad as there are so many amazing people who are still there hoping things will change and go back to how it was. There are still many leaders who care and see how bad it's gotten. I tried talking to leadership and providing feedback. Some listened and tried to help (and even agreed with my concerns), but ultimately were told to "stay in your lane and mind your business." It's unfortunate that it only took 1-2 duplicitous and apathetic leaders to have such a horrific impact on a once remarkable company.

Explore other reviews about Academy Mortgage

5.0
Mar 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I loved the culture at Academy. The people were great,

Cons

There were no cons to working there

4.0
Feb 1, 2024
Recommend
CEO approval
Business Outlook

Pros

It's a good company overall, Great support systems for LO's like IT/Business support. CRM, Mobile app, Lead system. Very well organized and executed on the Corporate level. Good product offerings for in house and loans, lot of Jumbo loan correspondent options, and decent broker channels for non QM. Very solid in house support on processing, underwriting pricing flexibility. I think for more seasoned established LO's this can be a very great option of a company to work for. You can have all the freedom and autonomy in your day to day here you want. On the flipside you're never going to get any help sourcing/brining in business. So if you are a very capable self gen LO it can be great. If you're not, and just getting started in the business may be a slow go for you.

Cons

Your experience will vary by branch on culture fit, training and support. Starting as a new LO I do not feel I got the best training and guidance on how to properly establish and run your LO business. From others I have spoken to that have started out elsewhere they had much more training, development and support in the beginning. I think this does vary widely by branch, but from a corporate level I do not feel you get the same training other companies can offer. I think the corporate structure/ management levels are too overlayered. This does take effect on your pricing, and although decent, your never gonna be not worried when someone is shopping you.

4
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