Great - Customer Service Representative (CSR) Advance Auto Parts Employee Review

3.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Good tips for when you have experienced knowledge for customers

Cons

Aggressive customers likely to fight you

Explore other reviews about Advance Auto Parts

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of schedule flexibility

Cons

There is a lot of favoritism/bad management, especially in the DC that I work in. (DC-41)

3.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible with scheduling around school and appointments. Drivers worked Monday-Friday, regular business hours. Had a handful of solid coworkers.

Cons

Some regional management and corporate leadership. The company was run very poorly. My store had very little support once our long-time GM left the company. There was a point in time that we had no manager. Base-pay employees were left with access to and responsible for the all the money going in and out. Manager at the time expected us to show up to work in record breaking triple digit days- our store had no air conditioning.

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