employer cover photo
employer logo
employer logo

Advanced Call Center Technologies

Engaged Employer

I wish I could give it 0 stars - Agent Advanced Call Center Technologies Employee Review

1.0
Apr 29, 2016
Recommend
CEO approval
Business Outlook

Pros

You get paid $8 for training. And in training you just sit all day and learn nothing so that part is easy money.

Cons

EVERYTHING. They hire anyone with a pulse. Everyone there is completly unprofessional (especially the trainer I had). Training was just drawing pictures and gossiping with the other people in my class it's very much like middle school. They teach you nothing you need to know for when you get on the production floor and the supervisors only care about having bodies in front of the computer. They play favorites if you aren't one of their favorites they will not help you. I can't express enough how awful of an experience I had with this place and how disgusted I am with how they ruin the place how they train the place and how they change everything last minute and expect it to be fine.

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

See reviews by: Helpful|Rating|Date|All