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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Customer Service Agent - Anonymous employee Advanced Call Center Technologies Employee Review

      1.0
      Jun 29, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full 40 hours, some mandatory OT. Some of the people were nice.

      Cons

      Minimal training. Not prepared for job once on the floor.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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