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Advanced Call Center Technologies

Engaged Employer

Fraud claims - Anonymous employee Advanced Call Center Technologies Employee Review

4.0
Sep 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a bad place to work, only negatives was training was poorly conducted, and the supervisors in my perticular department were not very professional but it was a pretty chill work environment.

Cons

Unproffesional, you get what u pay for so the employees are not always college graduates.

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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