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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Atm/Fraud department - Fraud Analyst Advanced Call Center Technologies Employee Review

      1.0
      Nov 11, 2016
      Fraud analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Do not apply there there pay isn't enough and they are known to fire people and hire new people. Ive had so many issues there I would not go back.

      Cons

      They fire people with no good reason and every time I ask for help it seems like a bother to them.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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