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Advanced Call Center Technologies

Engaged Employer

Crushing a promised dream - Anonymous employee Advanced Call Center Technologies Employee Review

1.0
Jan 25, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good paying job with benefits

Cons

Give a single mother hope that her and her daughter's life is finally getting a break. Then out of know where change work hours that makes daycare impossible.

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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