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Advanced Call Center Technologies

Engaged Employer

Customer Service Representative - Customer Service Representative Advanced Call Center Technologies Employee Review

2.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy to get job Relatively easy job 2 weeks of paid training Flexible schedule

Cons

Very low wages Salary increase is .25 cents per year A lot of drug addicts, junkies, former criminals Teachers have no idea what they are teaching about

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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