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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      They are a joke - Anonymous employee Advanced Call Center Technologies Employee Review

      1.0
      Mar 22, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If your deeper for a job, and I mean DESPERATE! They will hire anything that can speak or breathe and it shows.

      Cons

      Never tell the truth about anything. From the smallest detail to important things. The only thing that is rewarded here is being able to con customers into being happy, con management into thinking you know what you are doing.

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      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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