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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      It's a fine place to work - Anonymous employee Advanced Call Center Technologies Employee Review

      2.0
      May 19, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I think a pro could be that the salary it's ok

      Cons

      They don't respect your schedule. You don't get pay that much for all that you need to do. You get mandatory overtime but when they don't have callas they send you home without paying you so they don't really care of you work rights even if you sign off for a full time job. Also is so stressful work here since the equipment is not up to date and it's even harder to do the job

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      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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