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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Steady job and keeps you busy. - Anonymous employee Advanced Call Center Technologies Employee Review

      3.0
      Jul 10, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Schedule, hard to get fired. Point system for tardiness or absence.

      Cons

      Back to back calls with customers who may or may not know whats going on with their account. Can make for a lot of time trying to pin down transactions customer is disputing

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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