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Advanced Call Center Technologies

Engaged Employer

Customer service - Anonymous employee Advanced Call Center Technologies Employee Review

1.0
Sep 12, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None I wouldn't recommend anyone to work there. You will not advance if you don't sweet talk to management

Cons

The long drive, supervisors and training classes need a lot of work.

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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