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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      threats and intimidation - Customer Service Representative Advanced Call Center Technologies Employee Review

      2.0
      Aug 1, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you have to really mess up to get fired

      Cons

      management below the executive level .. operates on the premis that threats Nd intimidating employees gets results. schedules are insane and changeup often.. training is a joke even though you are there for 1 month so much reading outload and downtime makes it ineffective .. cheapest equipment and dated systems .. cubicles have vulgar drawings seats are the cheapest thrift store garbabe

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      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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