employer cover photo
employer logo
employer logo

Advanced Call Center Technologies

Engaged Employer

Loved job but felt stupid or always at fault - Customer Loyalty Representative Advanced Call Center Technologies Employee Review

3.0
Apr 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Full tine job. Lots of different positions

Cons

Very little training in New projects that take over a old project but with the same company. Expected to know everything

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

See reviews by: Helpful|Rating|Date|All