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Advanced Call Center Technologies

Engaged Employer

Never Again - Customer Service & Loyalty/PST/RST Advanced Call Center Technologies Employee Review

1.0
May 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Good money. Good bonuses That's about it.

Cons

Poor leadership No rules for selected teams Harrassment from Supervisors & Ops Managers Ops managers come in high as a kite everyday People on drugs and doing them in the parking lot Security officers that are just CREEPS

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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