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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Not a good experience - Customer Service Agent Advanced Call Center Technologies Employee Review

      1.0
      Jun 9, 2019
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a paycheck and health insurance after 3 months

      Cons

      Extremely disorganized management, beginning with incorrect info given by recruiters at hiring. Boone’s creek facility is filthy, mice roam thru ceilings and run across the floors on a regular basis. Cleaning crew does a poor job. Bathrooms are rundown and filthy.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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