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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

Meat Grinder - Customer Service Associate Advanced Call Center Technologies Employee Review

1.0
Sep 26, 2019
Customer service associate
Recommend
CEO approval
Business Outlook

Pros

The training is actually pretty good. It's the only thing about ACT that I have a positive opinion of.

Cons

Pathetic pay for such a high-stress job. Inexcusably high turnover. ACT blames their own employees for the high burnout rate, in reality they just don't care about their people. They'll hire anyone with a pulse. Maybe half the new hires will make it through training on average. Maybe a third of those will last a month on the call floor. Their whole human resources strategy is a joke.

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
It helpdesk technician
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jun 29, 2026
Customer service representative
Recommend
CEO approval
Business Outlook

Pros

Paid breaks and weekends off are the only pros

Cons

Quite literally everything. Management, and the thousands of unethical business practices they have. Lots of sketchy people who work there

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