ACT exsperience - Customer Service Manager Advanced Call Center Technologies Employee Review

This is just my PERSONAL exsperience but for me it seemed that alot of the mangers & trainers there at the JC location would preach about the rules but them thereselves would break the rules in front of people. I also didn't like the fact that you can get fired for being late 3 times in a month but the trainer can leave you sitting in class waiting because there late almost daily. They have very low communication skills.