Pros
You got bonuses rarely if you make there numbers.
Cons
Management was terrible. They would give us one job and then next day change it. We also could only talk to customers no longer than 15 mins, if you did they would breath down your back telling you to hurry up and get to your next call even when you didn't finish the customers question or concerns. They threw in prizes hoping that would make it all better but it didn't. Also we had to stop people from canceling their services at all costs and even thought people were set on canceling it went against us....like why did they cancel why didn't you stop them whelp your not going to get the bonus this month if someone else cancels you'll be on a warning. We had to sell stuff to customers but couldn't actually sell it we would have to transfer them to the sales department. Honestly the stress of trying to convince people to not get rid of there service even though they are struggling to survive sucked!!!!