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Advanced Call Center Technologies

Engaged Employer

Working here is okay - Customer Service Representative Advanced Call Center Technologies Employee Review

4.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Good amount of Overtime Flex schedules Management will work with you regarding schedule Good leadership and coachings There are some supervisors that really do care Unit Managers care as well Decent incentives for doing Overtime

Cons

PTO will expire and does not get paid out Your PTO request may not even be reviewed Mandatory Overtime AHT is a stat they track which i personally dont like, itll eat into the customer service you would like to deliver A bad survey that didnt really have anything to do with you will still affect you There is not much room for career growth here. Being a supervisor does not seem worth it. There really isnt much upward mobility either.

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid breaks and weekends off are the only pros

Cons

Quite literally everything. Management, and the thousands of unethical business practices they have. Lots of sketchy people who work there

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