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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Wonderful Entry Level Jobs - Customer Service Representative Advanced Call Center Technologies Employee Review

      4.0
      May 22, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Fun company events - Excellent benefits and insurance -PTO -Diverse teams - Different programs and companies to work for

      Cons

      -Pay wasn't that great back when I started out -No overtime -Ridiculous point system- if you were late for even 1 or 3 minutes it adds up fast enough to get you introuble - Not me, but fired good hardworking people for stupid reasons while keeping slackers

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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