1.0
Jul 1, 2023
Current employee, less than 1 year
Norman, OK
Recommend
CEO approval
Business Outlook
Pros
Coworkers, my Supervisor, sense of a team, hours, paid time off after 90 days
Cons
Protocol constantly changing, quality fails for calls that shouldn’t have fails, cardholders always angry and aggressive, back office never keeps there word to finalize claims and makes cardholders angry at agents, awful sense of job security, no sense of job security at all and you are threatened nestle daily that you will lose your job.