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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      I wasted 11 years - Ex-employee Advanced Call Center Technologies Employee Review

      1.0
      Aug 19, 2023
      Ex-employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can make some decent money here. Most don't, but you could.

      Cons

      Horrible atmosphere. Horrible leadership and management. Horrible work ethic and moral among employees. You must lose your morals and pride to succeed here. The job comes first for most the employees here, so if your a family person, avoid it. By far the worst place I've ever worked for stress and lack of encourage meant. They manage by yelling, threatening, and fear. You stay job scared. You are expected to be perfect. Sometimes the money isn't worth it.

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      Advanced Call Center Technologies Response
      2y
      Hi there, we are sorry to hear about your experience and appreciate you providing your honest feedback. We value your feedback and would like to know more about the situation and how we might be able to help. Please feel free to email us at employeexperience@acttoday.com so that we can take action and do better for next time. Thank you.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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