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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Advanced In Name Only - EIT Agent Advanced Call Center Technologies Employee Review

      1.0
      Oct 3, 2023
      Eit agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher pay than most other local jobs. Minimal physical exertion required. Daily pay through Dayforce.

      Cons

      Discretionary, incompetent, and abusive leadership. Broken promises about benefits and bonuses. Loud, toxic, and unsanitary work environment.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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