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Advanced Call Center Technologies

Engaged Employer

Indeed review - Customer Service Representative Advanced Call Center Technologies Employee Review

5.0
Oct 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Definitely amazing staff Allyson communication is 100%

Cons

No downsides area is real positive oriented

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Advanced Call Center Technologies Response
2y
Reviews like these make our day! Thank you for sharing your experience and for taking the time to leave such an encouraging review.

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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