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Advanced Call Center Technologies

Engaged Employer

Call center - Call Center Representative Advanced Call Center Technologies Employee Review

4.0
Oct 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Very good work environment had the chance of meeting great people

Cons

Taking call all day can get stressful

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Advanced Call Center Technologies Response
2y
Hello, thank you for taking the time to leave us a review, we appreciate your feedback! You are an important member of #TeamACT.

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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