Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Work ethic - Claims Analyst Advanced Call Center Technologies Employee Review

      1.0
      Oct 17, 2023
      Claims analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had alot of down time

      Cons

      Management was the worst they didn’t value you as a human they looked at you as just another number for them to bill the client. Were treated very poorly showed employees no respect supervisors were on a constant power trip and pushed agents beyond their limits.all they cared about was trying to make themselves look good in front of the client with all lies.

      avatar
      Advanced Call Center Technologies Response
      2y
      We are sorry to hear about your experience. We take all feedback seriously as we are always looking for ways we can better serve both our employee owners and customers. ​

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Advanced Call Center Technologies jobs | Advanced Call Center Technologies salaries | Advanced Call Center Technologies benefits | Advanced Call Center Technologies interviews
      Advanced Call Center Technologies reviewsAdvanced Call Center Technologies Claims Analyst reviewsAdvanced Call Center Technologies review