employer cover photo
employer logo
employer logo

Advanced Call Center Technologies

Engaged Employer

Work - Fraud Specialist Advanced Call Center Technologies Employee Review

3.0
Oct 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is great compared to other call centers.

Cons

It’s a Hybrid job and the building smells.

avatar
Advanced Call Center Technologies Response
2y
Your feedback is what allows us to continuously change and grow, so thank you. We are happy you are a part of #TeamACT!

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

See reviews by: Helpful|Rating|Date|All