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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Run - Front Desk Agent Advanced Call Center Technologies Employee Review

      3.0
      Apr 4, 2024
      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, no hard physical labor, people are kind

      Cons

      Pull you in with promises of bonuses not based on sales, then completely rewrite the script once you are hired. You literally can’t succeed at everything they ask you to do, you have to pick and choose what metric to fix day by day.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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